![]() ![]() This insight is abbreviated as "Throughput" in some summary views. This insight will be displayed if the network insights service detects that bandwidth between the specific office location and SharePoint Online is less than 1 MBps. Low download speed from SharePoint front door It could also be caused by use of a remote DNS Recursive Resolver server in which case we recommend aligning the DNS Recursive Resolver server with the network egress. Use of a non-optimal SharePoint Online service front door could be caused by network backhaul before the corporate network egress in which case we recommend local and direct network egress. If it doesn't match, then we make this recommendation. Then for the office location city we compare that to the expected SharePoint Online service front door for that city. We identify the SharePoint Online service front door that the test client is connecting to. This insight is abbreviated as "Peers" in some summary views. This insight will be displayed if the network insights service detects that a significant number of customers in your metro area have better performance than users at this office location. Better performance detected for customers near you What should I do?Ĭonfigure the network intermediary device that was detected to bypass processing for Microsoft 365 network traffic. Network intermediary devices such as proxy servers, VPNs, and data loss prevention devices can affect performance and stability of Microsoft 365 clients where traffic is intermediated. One network intermediary insight we show is SSL break and inspection when critical Microsoft 365 network endpoints for Exchange, SharePoint, and Teams are intercepted and decrypted by network intermediary devices. This recommendation is additionally described in Microsoft 365 Network Connectivity Principles. We recommend that latency-sensitive Microsoft 365 network traffic bypass such devices. This insight will be displayed if we detected devices between your users and Microsoft's network. Having close network egress to users office locations also allows for improved performance as Microsoft expands both network points of presence and Microsoft 365 service front doors in the future.įor more information about how to resolve this issue, see Egress network connections locally in Microsoft 365 Network Connectivity Principles. ![]() Microsoft 365 traffic should route optimally to Microsoft's global network and to the nearest Microsoft 365 service front door. We recommend network egress as close as possible to the office location. The date the condition was first detected.Distance between the location and the current egress point.Estimated percentage of total tenant user at the location.The network egress location may be inaccurate if the reverse IP address database information is inaccurate. The office location may be inaccurate if Windows Location Services is disabled on machines. The office location is identified by an obfuscated client machine location and the network egress location is identified by using reverse IP Address to location databases. This identifies that the distance between the office location and the network egress is more than 500 miles (800 kilometers). These insights also appear in the productivity score pages. SharePoint sampled connections affected by connectivity issues.Exchange sampled connections affected by connectivity issues.There are two tenant-level network insights that may be shown for the tenant: Low download speed from SharePoint front door.Use of a non-optimal SharePoint Online service front door.Use of a non-optimal Exchange Online service front door.Better performance detected for customers near you.There are six specific network insights that may be shown for each office location: Each insight provides live details about the performance characteristics for a specific common issue for each geographic location where users are accessing your tenant. ![]() Insights are intended to help in designing network perimeters for your office locations. Insights are displayed in the Microsoft 365 Admin Center at. Network insights are performance metrics collected from your Microsoft 365 tenant, and available to view only by administrative users in your tenant. ![]()
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